There are three ways to reach Testkart: the Support inbox in your teacher dashboard, your Relationship Manager (RM), and the contact page on the website.
Where to find support and your RM
1 Contact support sits in the top right of every teacher dashboard page.
2 Your relationship manager card on the Dashboard shows your RM's name and email. The Email button, labelled with your RM's first name, opens your email app with the RM's address filled in.
3 The copy icon copies your RM's email address.
Contact support is also the last link in the left sidebar, under Management.
1 Contact support link in the sidebar.
Raise a ticket from the dashboard
Step 1. Open the Support page
Click Contact support. The Support page (testkart.in/teacher/support) lists your conversations with the Testkart team.
1 New conversation button.
2 Your conversations. Replies from the Testkart team appear here.
Step 2. Write and send your message
1 Subject: what your question is about.
2 Message: describe the issue in detail.
3 Attach files: up to 5 files, 4 MB each. A screenshot of the screen where the problem happens helps the team.
4 Click Send Message. The team replies in the same thread.
Email your Relationship Manager
Your RM's name and email are on the Dashboard card shown above. Use the Email button, or copy the address and write from your own email.
Contact Testkart from the website
The contact page is at testkart.in/contact, also linked as Contact Us in the website footer.
1 Phone +91 96545 48384, email [email protected], and the communication address in Noida.
2 Contact form: Full Name, Email Address, Subject (optional) and Message, then Send Message.
3 WhatsApp button: opens a chat with +91 96545 48384.